Shipping & Returns
SHIPPING & RETURNS
Shipping Policy
We are committed to delivering your order accurately, in good condition, and on time.
Processing Time: Orders are typically processed within 1–3 business days.
Shipping Time: Most orders arrive within 5–7 business days, depending on your location and chosen shipping method.
Shipping Methods: We offer a variety of shipping options at checkout. Rates and delivery times vary by carrier and destination.
RETURN & EXCHANGE POLICY
Non-Returnable / Non-Refundable Items
Due to the nature of the products and for health and safety reasons, the following items are NOT eligible for return or refund under any circumstances:
COVID-19 test kits
Flu test kits
HomeKits of any kind
Other diagnostic or health-related home kits
Any item marked as “non-returnable” in the product description
These items are considered final sale.